MEDSHIELD | ELDERLY CARE SERVICES

Care. Support. Peace of Mind.

MedUnited Health Shield is an elderly care program in the Godavari districts, designed for families living away from home. Guided by the belief that care for your family should never depend on where you live, the program ensures elderly parents in tier 2 and tier 3 regions receive continuous, professional, and monitored healthcare at home, giving their children complete peace of mind.

Standout Offerings

Standout Offerings

At MedShield, we prioritise proactive care rather than last-minute crises. Continuous monitoring ensures safer ageing, stronger wellbeing, and peace of mind for every family.
I Family & NRI Integration

Family & NRI Integration

  • Ensuring families stay connected to every aspect of their loved one’s care, no matter where they live.
  • Remote participation in doctor consultations via video or voice
  • Real-time access to health updates, vitals, reports, and care summaries
  • Instant emergency notifications with clear escalation protocols
  • Dedicated communication channels for NRIs
  • Consent-based access to medical records, prescriptions, and bills
II Personalised Attention & Care Coordination

Personalised Attention & Care Coordination

  • An assigned Relationship Manager as a single point of contact
  • Priority appointment booking across MedUnited facilities
  • Pick-up and drop coordination for hospital and clinic visits
  • Care companion support during consultations and diagnostic tests
  • Treatment adherence support, including reminders, pill planners, and follow-up checks
  • Navigation assistance across hospital departments, including labs, pharmacy, radiology, and billing
III Technology-Enabled Peace of Mind

Technology-Enabled Peace of Mind

  • Access to a digital care dashboard with medical history, reports, and alerts
  • Remote monitoring of vitals through connected devices, available as an optional plan
  • Automated reminders for doctor visits, screenings, and vaccinations
  • Secure communication channels for families and caregivers
  • Data privacy with consent-driven information sharing
IV Seamless Navigation Across MedUnited

Seamless Navigation Across MedUnited

  • Access across hospitals, A&E units, clinics, and teleclinics
  • Unified medical records across all services
  • Command Centre oversight for coordinated care
  • Clearly defined and standardised care escalation pathways
  • Priority service across all touchpoints

Family & NRI Integration

  • Ensuring families stay connected to every aspect of their loved one’s care—no matter where they live.
  • Remote participation in doctor consultations (video/voice)
  • Real-time health updates, vitals, reports, and care summaries
  • Instant emergency notifications and escalation protocols
  • Dedicated communication channels for NRIs
  • Consent-based access to medical records, prescriptions, and bills

Personalised Attention & Care Coordination

  • Assigned Relationship Manager as single point of contact
  • Priority appointment booking across MedUnited facilities
  • Pick-up and drop coordination for hospital/clinic visits
  • Care companion support during consultations and tests
  • Treatment adherence support (reminders, pill planners, follow-up checks)
  • Navigation assistance across hospital departments (labs, pharmacy, radiology, billing)

Technology-Enabled Peace of Mind

  • Access to digital care dashboard with history, reports, and alerts
  • Remote monitoring of vitals via connected devices (optional plan)
  • Automated reminders for doctor visits, screenings, vaccinations
  • Secure communication channels for family and caregivers
  • Data privacy and consent-driven information sharing

Seamless Navigation Across MedUnited Ecosystem

  • Access across hospitals, A&E units, clinics, tele-clinics
  • Unified medical records
  • Command Centre oversight across all services
  • Care escalation pathways defined and standardised
  • Care escalation pathways defined and standardised
  • Priority service at all touchpoints

Why Choose Us

With MedShield Elderly Care Services, your parents are never unattended and never unsupported. We ensure continuous, professional care at home, helping you act early, prevent complications, and stay at peace no matter where you live.

Services Accordion
Doctor Consultations
Doctor Consultations

  • In-person and teleconsultations with experienced specialists
  • Home visits by general practitioners for routine care, prescription renewals, wound care, and chronic disease management
  • Coordinated appointments with no delays or confusion
  • Pick-up and drop coordination for consultations
Nursing Care at Home

Professional medical support for your parents at home when hospital stays are not required. This includes medication administration, pressure ulcer prevention, and chronic illness management.

  • Skilled nursing care, including wound management, catheter and tube care, injections, IV fluids, and vitals monitoring
  • Post-operative care and recovery support
  • Personalised care plans based on doctor recommendations
Medication Support

Safe, timely, and accurate medication management for your parents because consistency matters in treatment. Clear medication education on dosage, timing, administration, and potential interactions.

  • Doorstep medicine delivery with refill reminders
  • Treatment adherence monitoring to prevent missed or incorrect doses
  • Pharmacist-led guidance to identify drug interactions and allergies
  • Regular follow-ups with transparent updates to family members
Laboratory Tests at Home

Timely diagnostics for your parents without the need for hospital visits or travel related stress.

  • Professional sample collection at home by trained phlebotomists, following strict hygiene standards
  • Routine and specialised tests for diabetes, hypertension, kidney function, heart health, and more
  • Digital and physical report delivery to both parents and family members
  • Clear result interpretation and analysis by our clinical team
  • Proactive follow-up and coordination with doctors for any concerns
Chronic Disease Management

Structured, continuous care for your parents’ long term health conditions, focused on preventing complications and maintaining stability.

  • Coordinated care for diabetes, hypertension, heart disease, COPD, kidney disorders, arthritis, thyroid conditions, and more
  • Regular doctor reviews, home vitals monitoring, and timely laboratory tests
  • Medication adherence support with personalised lifestyle guidance
  • Trend tracking and early detection of warning signs
  • Command Centre monitoring with home visits and teleconsultations
Post-Operative Care & Physiotherapy

Safe recovery and strength restoration for your parents at home, with professional support at every stage.

  • Comprehensive post-surgical nursing care, including wound management, dressing changes, medication administration, and infection prevention
  • Pain monitoring, catheter and tube care, and adherence to surgeon-recommended protocols
  • Personalised physiotherapy at home by licensed therapists
  • Strength building, balance training, joint mobility, gait improvement, and respiratory exercises
  • Specialised rehabilitation following orthopaedic, neurological, or cardiac surgeries
  • Progress tracking with adjusted therapy plans and regular updates to family members
Palliative & End-of-Life Care

Compassionate support for your parents during their most vulnerable moments, with a focus on comfort, dignity, and peace.

  • Symptom management, including pain relief, breathlessness, nausea, and mobility support
  • Care for advanced cancer, organ failure, neurological conditions, and age-related decline
  • An interdisciplinary team of doctors, nurses, caregivers, and counsellors
  • Emotional support and anxiety management for patients and families
  • Continuous communication through video connections for families living abroad
  • Regular updates to help you stay connected despite the distance
Ambulance Support

Rapid, medically supervised emergency transport for your parents, equipped to handle critical situations safely.

  • ACLS (Advanced Cardiac Life Support) and BLS (Basic Life Support) ambulances with trained paramedics and EMTs
  • Emergency response for cardiac events, stroke, breathing difficulties, falls, trauma, and sudden health deterioration
  • Onboard vitals monitoring, oxygen support, IV access, ECG, defibrillation, and stabilisation
  • Real-time coordination with doctors and the Command Centre during transit
  • Immediate updates to family members throughout the journey
Command Centre Services

Round the clock monitoring and coordination for your parents, ensuring nothing is missed no matter where you are.

  • 24/7 tracking of health alerts, vitals, emergency calls, and medication schedules
  • Immediate response to critical changes, including oxygen levels, unusual symptoms, or missed medications
  • Rapid coordination of ambulance dispatch, doctor teleconsultations, or home visits
  • Real-time dashboards and secure communication channels for families
  • Dedicated case managers overseeing caregiver activities and appointment schedules
  • Proactive care management with continuous updates and alerts
Nutrition & Dietetics

Personalised dietary support for your parents, ensuring they eat well, stay healthy, and manage their conditions effectively.

  • Comprehensive nutritional assessment by qualified dietitians
  • Customised diet plans for diabetes, hypertension, heart disease, kidney disorders, thyroid conditions, and digestive concerns
  • Monitoring of appetite, weight changes, and food intolerances
  • Regular adjustments based on laboratory reports, new diagnoses, and medical recommendations
  • Coordination with doctors to align nutrition with treatment plans
  • Ongoing guidance and updates on dietary adherence and nutritional risks
Clinical Psychologist Services

Professional mental health support for your parents, addressing emotional wellbeing with compassion and confidentiality.

  • Comprehensive psychological assessments by trained clinical psychologists
  • Counselling and personalised therapy for depression, anxiety, loneliness, and grief
  • Support for dementia-related behavioural changes and cognitive health
  • Guidance for sleep disturbances and adjustment after major life transitions
  • Structured therapy plans with regular follow-ups and progress monitoring
  • Confidential updates to family members, with consent, on wellbeing and recommendations
AyuvuBharosa – Financial Assurance

AyuvuBharosa provides financial assurance by helping manage healthcare expenses for your parents, reducing financial stress while ensuring continued access to quality care.

  • Transparent medical expense planning before treatments
  • Preferential pricing across healthcare services and network providers
  • Guidance on insurance utilisation and coordination of pre-approvals
  • Bill monitoring, charge verification, and pricing clarity
  • Structured financial safeguards with clear reporting to families
  • Support across consultations, diagnostics, procedures, and hospital admissions

MedShield Care Packages

MedShield offers thoughtfully designed care packages to meet varying levels of elderly healthcare needs, from essential support to comprehensive, advanced care.

 

Essential Shield

Classic Shield

Signature Shield

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Official Business Address:
Floor No.: Ground Floor,
Building No./Flat No.: Doo No 5-217,
Name Of Premises/Building: Vivekananda Block Near Labor Room,
Road/Street: KIMS Hospital,
City/Town/Village: Kamanagaruvu Amalapuram,
District: East Godavari,
State: Andhra Pradesh,
PIN: 533201

ÂĐ 2025 MedUnited Hospitals by CR HEALTHCARE SERVICES PRIVATE LIMITED